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Legal Document

Privacy Policy

Effective Date:
Last Updated:
Table of Contents

1. Introduction

Welcome to TechSlayers ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.techslayers.ca and use our cybersecurity products and services, including Senthrex, CIVA, and our Private Eco-System.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Important Note: As a cybersecurity company, we hold ourselves to the highest standards of data protection. We implement enterprise-grade security measures to protect your information and maintain transparency about our data practices.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account or register for our services
  • Request a demo, consultation, or customer support
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, webinars, or events
  • Submit a contact form or communicate with us

This may include: name, email address, phone number, company name, job title, business address, payment information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you access our website or services, we automatically collect:

  • Device Information: IP address, browser type and version, operating system, device identifiers
  • Usage Data: Pages visited, time spent, click patterns, referring URLs, search queries
  • Location Data: General geographic location based on IP address
  • Performance Data: Error logs, diagnostic information, system performance metrics

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

  • Business partners and resellers who refer you to our services
  • Publicly available sources and business directories
  • Marketing and analytics providers
  • Social media platforms (if you choose to link your account)

2.4 Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. See Section 10 for detailed information about our cookie practices.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery & Operations

  • Provide, operate, and maintain our cybersecurity products and services
  • Process transactions and manage billing
  • Create and manage your account
  • Deliver threat intelligence, security alerts, and product updates

3.2 Communications

  • Respond to your inquiries and provide customer support
  • Send service-related notices, security alerts, and administrative messages
  • Send marketing communications (with your consent where required)
  • Provide personalized content and recommendations

3.3 Analytics & Improvement

  • Analyze usage patterns to improve our services
  • Conduct research and development for new features
  • Monitor and analyze trends, usage, and activities
  • Improve user experience and website performance

3.5 Business Operations

  • Process business transactions, mergers, or acquisitions
  • Manage partnerships and business relationships
  • Conduct internal audits and quality assurance

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers & Partners

We share information with trusted third-party service providers who perform services on our behalf:

  • Cloud hosting and infrastructure providers
  • Payment processors and financial institutions
  • Analytics and marketing platforms
  • Customer support and CRM systems
  • Email and communication service providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and provide choices regarding your information.

6. Data Storage & Security

6.1 Storage Locations

Your information is stored on secure servers located in the United States and may be processed by service providers in other countries. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

For EEA/UK users, we ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses (SCCs) and adequacy decisions.

6.2 Security Measures

As a cybersecurity company, we implement enterprise-grade security measures to protect your information:

  • End-to-end encryption for data in transit (TLS 1.3+)
  • AES-256 encryption for data at rest
  • Multi-factor authentication (MFA) for account access
  • Regular security audits and penetration testing
  • Role-based access controls and least privilege principles
  • Automated threat detection and monitoring
  • Regular employee security training
  • Incident response and disaster recovery plans

Security Notice: While we implement industry-leading security measures, no system is completely secure. We continuously monitor and update our security practices to protect your data. If you notice any security concerns, please report them immediately to security@techslayers.com.

6.3 Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements
  • Fulfill the purposes described in this Privacy Policy

When information is no longer needed, we securely delete or anonymize it. Retention periods vary by data type and legal requirements (typically 3-7 years for business records).

7. Your Privacy Rights

7.1 General Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications

7.2 GDPR Rights (EEA/UK Users)

If you are in the EEA or UK, you have additional rights under GDPR:

  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Data Portability: Receive your data in a structured, machine-readable format
  • Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
  • Lodge a Complaint: File a complaint with your local supervisory authority

7.3 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Know: Request disclosure of personal information collected, used, or sold
  • Delete: Request deletion of personal information
  • Opt-Out of Sale: We do not sell personal information
  • Non-Discrimination: We will not discriminate against you for exercising your rights

7.4 Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@techslayers.com

Subject Line: "Privacy Rights Request"

Response Time: We will respond within 30 days (GDPR) or 45 days (CCPA)

We may need to verify your identity before processing your request. We will not charge a fee for reasonable requests unless they are excessive, repetitive, or manifestly unfounded.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@techslayers.com.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if you have an account with us
  • Display a prominent notice on our website
  • Obtain your consent if required by law

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TechSlayers Privacy Team

General Privacy Inquiries

privacy@techslayers.com

Security & Data Breaches

security@techslayers.com
Data Protection Officer

Data Protection Officer (GDPR)

dpo@techslayers.com

Mailing Address

TechSlayers, Inc.
Attn: Privacy Team
123 Cyber Street
San Francisco, CA 94105
United States

13. Supervisory Authority (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, you have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights.

You can find your local supervisory authority contact information at:

However, we encourage you to contact us first so we can address your concerns directly.