1. Introduction
Welcome to TechSlayers ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.techslayers.ca and use our cybersecurity products and services, including Senthrex, CIVA, and our Private Eco-System.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Important Note: As a cybersecurity company, we hold ourselves to the highest standards of data protection. We implement enterprise-grade security measures to protect your information and maintain transparency about our data practices.
2. Information We Collect
We collect various types of information to provide and improve our services:
2.1 Information You Provide
We collect information you voluntarily provide when you:
- •Create an account or register for our services
- •Request a demo, consultation, or customer support
- •Subscribe to our newsletter or marketing communications
- •Participate in surveys, webinars, or events
- •Submit a contact form or communicate with us
This may include: name, email address, phone number, company name, job title, business address, payment information, and any other information you choose to provide.
2.2 Automatically Collected Information
When you access our website or services, we automatically collect:
- •Device Information: IP address, browser type and version, operating system, device identifiers
- •Usage Data: Pages visited, time spent, click patterns, referring URLs, search queries
- •Location Data: General geographic location based on IP address
- •Performance Data: Error logs, diagnostic information, system performance metrics
2.3 Information from Third-Party Sources
We may receive information about you from third-party sources, including:
- •Business partners and resellers who refer you to our services
- •Publicly available sources and business directories
- •Marketing and analytics providers
- •Social media platforms (if you choose to link your account)
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery & Operations
- •Provide, operate, and maintain our cybersecurity products and services
- •Process transactions and manage billing
- •Create and manage your account
- •Deliver threat intelligence, security alerts, and product updates
3.2 Communications
- •Respond to your inquiries and provide customer support
- •Send service-related notices, security alerts, and administrative messages
- •Send marketing communications (with your consent where required)
- •Provide personalized content and recommendations
3.3 Analytics & Improvement
- •Analyze usage patterns to improve our services
- •Conduct research and development for new features
- •Monitor and analyze trends, usage, and activities
- •Improve user experience and website performance
3.4 Legal Compliance & Protection
- •Comply with legal obligations and regulatory requirements
- •Detect, prevent, and address fraud, security issues, or technical problems
- •Protect our rights, property, and safety, and that of our users
- •Enforce our Terms of Service and other agreements
3.5 Business Operations
- •Process business transactions, mergers, or acquisitions
- •Manage partnerships and business relationships
- •Conduct internal audits and quality assurance
4. Legal Bases for Processing (GDPR)
For users in the European Economic Area (EEA) and the United Kingdom, we process your personal data based on the following legal grounds:
- •Contractual Necessity: Processing necessary to fulfill our contract with you (e.g., providing services you requested)
- •Legitimate Interests: Processing necessary for our legitimate business interests (e.g., analytics, fraud prevention, improving services)
- •Consent: Where you have given explicit consent for specific processing activities (e.g., marketing communications)
- •Legal Obligation: Processing necessary to comply with applicable laws and regulations
6. Data Storage & Security
6.1 Storage Locations
Your information is stored on secure servers located in the United States and may be processed by service providers in other countries. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
For EEA/UK users, we ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses (SCCs) and adequacy decisions.
6.2 Security Measures
As a cybersecurity company, we implement enterprise-grade security measures to protect your information:
- •End-to-end encryption for data in transit (TLS 1.3+)
- •AES-256 encryption for data at rest
- •Multi-factor authentication (MFA) for account access
- •Regular security audits and penetration testing
- •Role-based access controls and least privilege principles
- •Automated threat detection and monitoring
- •Regular employee security training
- •Incident response and disaster recovery plans
Security Notice: While we implement industry-leading security measures, no system is completely secure. We continuously monitor and update our security practices to protect your data. If you notice any security concerns, please report them immediately to security@techslayers.com.
6.3 Data Retention
We retain your personal information for as long as necessary to:
- •Provide our services and maintain your account
- •Comply with legal, tax, and accounting obligations
- •Resolve disputes and enforce our agreements
- •Fulfill the purposes described in this Privacy Policy
When information is no longer needed, we securely delete or anonymize it. Retention periods vary by data type and legal requirements (typically 3-7 years for business records).
7. Your Privacy Rights
7.1 General Rights
Depending on your location, you may have the following rights:
- •Access: Request a copy of the personal information we hold about you
- •Correction: Request correction of inaccurate or incomplete information
- •Deletion: Request deletion of your personal information (subject to legal obligations)
- •Opt-Out: Unsubscribe from marketing communications
7.2 GDPR Rights (EEA/UK Users)
If you are in the EEA or UK, you have additional rights under GDPR:
- •Right to Restrict Processing: Request limitation on how we use your data
- •Right to Object: Object to processing based on legitimate interests or direct marketing
- •Data Portability: Receive your data in a structured, machine-readable format
- •Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
- •Lodge a Complaint: File a complaint with your local supervisory authority
7.3 CCPA Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- •Know: Request disclosure of personal information collected, used, or sold
- •Delete: Request deletion of personal information
- •Opt-Out of Sale: We do not sell personal information
- •Non-Discrimination: We will not discriminate against you for exercising your rights
7.4 Exercising Your Rights
To exercise any of these rights, please contact us at:
Email: privacy@techslayers.com
Subject Line: "Privacy Rights Request"
Response Time: We will respond within 30 days (GDPR) or 45 days (CCPA)
We may need to verify your identity before processing your request. We will not charge a fee for reasonable requests unless they are excessive, repetitive, or manifestly unfounded.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@techslayers.com.
9. Third-Party Links & Services
Our website and services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
This Privacy Policy applies only to information collected by TechSlayers. When you click on third-party links or use integrated services, you may be providing information directly to that third party, and their privacy policy will govern their use of your information.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- •Update the "Last Updated" date at the top of this policy
- •Notify you via email if you have an account with us
- •Display a prominent notice on our website
- •Obtain your consent if required by law
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
12. Contact & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
TechSlayers Privacy Team
General Privacy Inquiries
privacy@techslayers.comSecurity & Data Breaches
security@techslayers.comData Protection Officer (GDPR)
dpo@techslayers.comMailing Address
TechSlayers, Inc.
Attn: Privacy Team
123 Cyber Street
San Francisco, CA 94105
United States
